Sustainability of the Gyan Sanchar project is of key importance. To achieve sustainability, the project emphasizes five basic features - accessibility, adaptability, profitability, reliability, and replicability.

To serve the needs of the people in the villages, the PTICs will be operated by local residents and located in an area accessible by all, irrespective of caste, religion and gender. The project is built on co-operation and support from local authorities and community participation, as local and business partnerships are integral to long term success.

To ensure continued viability of PTICs, fees are charged for services, based on the paying capacity of villagers.

• PTIC locations selected to promote access by all villagers
• Centralized locations within the community
• Structure is suitable for year-round use and access in all weather conditions

• Use of only high quality building materials, construction methods and operating equipment
• Provision of backup electrical power generator, UPS and voltage stabilizers
• Implementation of a reliable wireless local loop network

• PTIC layout designed to provide comfortable conditions to promote return business
• Provision of multiple revenue-generating spaces within the PTIC / PVA
  

• PTIC / PVA layout design easily modified to meet unique demands at each location
• Overall structure size modified in response to anticipated usage patterns and demands

• Development of a standardized layout design adaptable to requirements of diverse applications and users
• Demonstration of several layout designs to enhance the gathering of real results and data